Facilities Assistant/Handyperson - Hampshire Hub

Mountjoy specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. 

We have an exciting opportunity for an enthusiastic Facilities Assistant/Handyperson to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.


  • 31 days annual leave rising to 36 days with length of service (including bank holidays)
  • We offer a flexible scheme to buy or sell up to 5 days of annual leave per year.
  • Company sick pay after 12 months length of service
  • Life Insurance 
  • Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice.  
  • Cycle to Work Scheme
  • Discounted Gym Membership 
  • Employee recognition scheme
  • Length of Service Rewards
  • Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee)
  • Our Employee Assistance Programme to support all staff
  • You will be issued your own company vehicle and fuel card 
  • Full uniform and safety equipment is provided
  • Access to a tool loan for all trade staff
  • Refer a Friend scheme


Mountjoy Ltd is contracted to provide building fabric reactive maintenance, cyclical maintenance and support functions to various customers, including but not limited to University of Portsmouth, Solent University, Havant and South Downs College and Chichester District Council, throughout Hampshire and the surrounding areas. You will maintain high client satisfaction through delivery of maintenance and repairs services ensuring a controlled and safe environment whilst working effectively and in a timely manner and balancing constantly changing priorities. 

We are seeking a conscientious and enthusiastic individual with a can-do attitude and flexible approach who keeps calm under pressure. Your focus on customer service will be clear in everything that you do, and you will take a proactive approach to problem-solving and team working. 

The key activities you will undertake in this role will be:

  • Minor maintenance tasks for plumbing, carpentry and decorating.
  • Regular building fabric works, porterage and grounds PPM tasks. 


  • Carry out minor fabric and decorating repairs.
  • Undertake porterage tasks including moving equipment and erecting signage & barriers.
  • Be the “second person” on 2 person jobs alongside an engineer.
  • To ensure that the quality of work always meets the highest possible standards.
  • Support all trades to deliver a professional and safe maintenance and repairs service.
  • Respond swiftly to all emergency situations and resolve them efficiently.
  • Keep the customer/office up to date with progress and plans.
  • Undertake all work efficiently and cost effectively, minimising non-productive time wherever.
  • Apply applicable Health & Safety rules in all you do, using risk assessments, method statements and PPE when needed.
  • Maintain tools, plant, and equipment in a safe, clean and workable condition.
  • Using your PDA maintain accurate records of works undertaken with photographic evidence as necessary, reporting any difficulties encountered to the Service Manager and /or Supervisor.
  • Assistance with or completion of gutter cleaning and drain clearance tasks.
  • Carry out regular RPM tasks.
  • Ask your supervisor for assistance when required.
  • Be willing to work additional hours to the requirements of the client on an ad hoc basis. 
  • To work within the Mountjoy group and assist other contracts as directed by the Contract Manager as and when the business dictates if necessary.
  • Always maintain your company vehicle in a clean and tidy condition and report any defects to the Supervisor in a timely manner.
  • Be an inclusive part of the team. 
  • Ensure your Van is clean and tidy with ease of access to tools, equipment, and van stock at all times.
  • Embrace the Mountjoy ethos of “Integrity, built-in - doing the right thing even when no one is looking”.


  • A minimum of 2 years’ working experience in a similar role.
  • Able to use the phone or PDA to communicate effectively, explaining yourself clearly and concisely understanding what information you need or need to provide. 
  • Be comfortable in dealing with residents / building representatives and always remain professional. 
  • Understand the need to complete outstanding pieces of work and deal with work, completely and in one go. 
  • Have an organised approach to meet the demands of Mountjoy in an effective and timely manner. 
  • Be a team player ensuring lessons learnt, and good practices are shared amongst the team for future benefit of the service. 
  • Be proactive in identifying your development needs and doing something to overcome them.
  • Have a practical approach to health and safety, ensuring that you and others are safe at all times.
  • A problem solver and be able to work out what is a proportionate and necessary repair, learning from your previous experiences.
  • Be able to self-manage and be self-motivated, prioritizing and programming work in the most efficient manner.
  • Be able to use knowledge and judgement to make the right decisions and find effective solutions to problems.
  • Have knowledge of the materials and methods used in the building and maintenance industry.
  • Working within occupied environments (Desirable)
  • Excellent customer service skills (Essential)


  • Full current driving licence


If you feel you have the skills and experience to become our Facilities Assistant/Handyperson then please click “apply” now – We’d love to hear from you!

The company is an Equal Opportunities employer and a member of the Disability Confident Scheme and are also a member of the Hampshire Construction Training Association.

It is a further requirement that all staff must pass a DBS check.

Our Company values

We take pride in everything we do - Which means we expect all our employees to:

Present a professional appearance at all times.

Keep your vehicle clean and tidy at all times.

Keep your work area safe, tidy and well organised.

Deliver a high standard of work at all times

We have Integrity, built-in

Key information
Hampshire Hub
Geographical Area
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