We arrive when we say we will.
When our clients need us, we are there. It is as simple as that. Arriving in Mountjoy uniforms, in liveried vans and at the time we say we will, our team of skilled, qualified workers offers a friendly, expert service.
And after nearly twenty years working in the area, and with over 11,000 homes and a University's Halls of Residence currently maintained by us, we have built a solid, trusted reputation for efficiency, health & safety, quality and carrying out 'the right repair at the right time'; a reputation which continues to grow with every new client.
Every one of our responsive repairs services uses modern IT based Workflow Management and Resource Scheduling software, which operates in 'real time' and is tailored to the needs of each client and their customers. Efficient, friendly and informed operations centres offer the very best in support and ensure that help is on hand when it is needed.
All of our staff are trained in customer care and operate to exacting standards of service and health and safety stipulated in our Code of Conduct. This means that our clients can rest assured that their customers always feel safe and secure while our team is working onsite.
As with all Mountjoy services, openness and honesty lies at the heart of the relationship upon which the service is delivered. Our clients can expect personal, flexible service from us and we always work with them to develop the most cost-effective, quality-driven solution for their needs.