Your residents can rely on us.
As a provider of building and maintenance services for the housing sector, we are responsible for making homes safer, more secure and more comfortable. We take that responsibility seriously and we make sure that every repair and every upgrade is delivered to the highest possible standard and is supported by the very best in customer service.
That commitment to customer service is, of course, also provided to every one of our clients. Working with Local Authority and Social Housing providers, Mountjoy has built an excellent reputation for providing responsive and planned maintenance services to the housing sector, along with voids work and Disabled Facilities Grant improvements.
Our success in the sector is attributable to a number of factors, including:
- We approach every job 'from the outside in' – we look at the situation from the resident's point of view and undertake our work empathetically.
- We are reliable and responsive. We arrive when we say we will and we do what we promise to do.
- We aim to get it 'Right First Time'. Our staff are highly skilled and our aim is for zero defects. Quality control is very important to us and we use inspections and surveys to check that the customer is always satisfied.
- We know how to minimise disruption - and that's just what we do.